Legal and operational information

Operational Policies

Working rules for specific situations involving the commissioning, delivery, transfer, and support of d . media projects.

Corrections and revisions

This policy defines how corrections are requested, consolidated, and completed during the working process.

A project may be temporarily frozen when work cannot continue because required materials, feedback, approval, payment, or another action is missing.

This policy governs the closure of projects where the communication or action required to continue has been absent for an extended period.

This policy distinguishes final files intended for use from the working resources used to create the project.

Priority work is accepted only after the real scope, available capacity, and ability to deliver reliably have been reviewed.

Domains and hosting are third-party services and are managed separately from the design and development of a web project.

Technical support is provided as a separate one-off or subscription service with a scope defined in advance.

AI tools may support parts of the work, but they do not replace professional judgement, control, or responsibility for the final result.

Refund requests are reviewed according to the project stage, completed work, committed costs, and the specific agreement.

The record describes the information accompanying a completed project and the method used to confirm acceptance.